highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of ISVA Adult
16th November 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
16th November 2022


Everyone was nice, best it could be for the situation.


Kindness
Understanding
Listening
Safe
Experience
 
Review of Serenity
16th November 2022


Felt safe and heard.

Suggested improvements
None.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
16th November 2022


My child was made to feel comfortable from the start and every process was explained.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Serenity
16th November 2022


Fetl very safe, put me at ease, made me laugh.

Suggested improvements
N/A.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
16th November 2022


Made me feel welcome.

Suggested improvements
Nothing.

Kindness
Understanding
Listening
Safe
Experience
 
Review of ISVA Adult written by
16th November 2022


[name removed] was so kind.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of ISVA Adult written by a patient
16th November 2022


[name removed] was very kind understanding and supportive.

Suggested improvements
The second health clinical said you guys can make the appointments which would and been helpful.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
16th November 2022


I felt safe and cared for.

Suggested improvements
Nothing.

Kindness
Understanding
Listening
Safe
Experience
 
Review of Serenity written by
16th November 2022


Everyone was very kind and understanding.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
 
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Page 12 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc